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Junior Technical Account Manager Colombia

Apply now careers@sociomantic.com

You’re a tech-geek at heart and have a desire to develop your technical skills. You may not know how to write code, but you want to learn more about what happens “under the hood” of websites and how it connects to online advertising. You get a thrill out of solving problems, taking pride in the testing and troubleshooting that results in a solution. You are a quick learner and strong communicator, excited at the prospect of working directly with some of the largest e-commerce sites in the world.

Your Mission
  • Act as a technical specialist for Sociomantic’s personalized advertising solutions
  • Provide clients with technical support and training
  • Support our Sales and Account Management Team in the development and implementation of complex client solutions
  • Work together with our Design Team to implement dynamic banners
  • Monitor, identify, troubleshoot and solve technical issues of existing clients
  • Identify and propose technical optimizations with a focus on revenue opportunities
 Your Track Record
  • University degree preferred
  • 1+ years of professional experience within the online marketing sector or a related business or technical field
  • Ability to “translate” complex technology processes into meaningful solutions that address business needs
  • A strong interest in learning about technology, how websites work and online marketing
  • A proven ability to learn quickly and a strong desire to develop technical skills
  • Basic knowledge of JavaScript and experience in technical troubleshooting preferred but not essential
  • Knowledge of other web technologies such as xslt, command lines, XML/CSV product feeds, tag management systems a plus
  • Fluency and strong communication skills in written and spoken Spanish (preferably native level)
  • Good English skills both written and spoken
  • Strong commercial and client service orientation
Our Promise
  • Employment in Medellin at our parent company, dunnhumby, offices, full-time and full of fun challenges, with flexible working hours
  • Daily adrenalin rushes while working and learning in one of the fastest growing sectors in online advertising
  • Personal development and training
  • A company culture driven by pioneer-thinking and talent that exceeds departments and hierarchies
  • Access to an international high-profile network
  • A competitive compensation and incentive plan

The challenge is on. If you think it’s you we’re looking for, send us your battle plan along with a certificate of your super powers. Alternatively, a motivational cover letter and resume in English will do, too. For now.


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